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Shipping
Processing and handling time
We ask for 2 days time to process and ship out your product after the order is placed.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Seeing the item in person at The Russian Store store
Please contact us to arrange a viewing of any of the items listed on our website. We ask for 1-2 days to bring the item to the store – and there are no commitments, if you aren’t happy with it, you don’t have to purchase it.
Taxes
Canadian customers must pay the applicable GST/HST
Payment options
Paypal
All major credit cards
We can accept money orders and checks to be mailed to us
Items can also be picked up in person at the store (see contact us) for no charge
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
We don't accept cancellations
But please contact us if you have any problems with your order.
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
